At M2M, your privacy is paramount. We are committed to protecting the privacy of our website visitors and service users.

This policy outlines our role as a data controller concerning the personal data of our website visitors and service users, meaning we determine the purposes and means of processing that personal data. We deploy cookies on our website to enhance your experience. Where the cookies are not strictly necessary for the provision of our website and services, we will request your consent upon your first visit.

Throughout this policy, references to "we," "us," and "our" pertain to M2M. We invite you to read this policy carefully and reach out with any questions or concerns regarding our privacy practices or your personal information.

1. Positioning for Prospective Clients:

• Contact Information: We may collect personal details such as your name, email, mobile and phone numbers, address (street, city, state, pin code, country), IP address, and potentially sensitive data like family, educational, medical, and financial information.
• Information You Post: Any data you post on our website is collected to enhance user engagement and service quality.
• Other Information: We gather additional data when you interact with our website, including your IP address, browser type, previous site you visited, how long you stay on our site, which pages you visit, and what device or operating system you are using.

2. How We Collect Personal Information:

• Directly from You: Information is collected directly when you input or provide your details on our website.
• Through Website Interactions: We track how you use our website to better understand your needs and optimize our services.
• From Third Parties: We receive information from external sources such as recruitment agencies and business partners. Social media platforms may also provide us with details such as your name, email address, contact number, and location.

3. How We Use Your Personal Data

• Types and Sources of Data: We process various kinds of personal data including usage, personal, profile, enquiry, and correspondence data, which we collect directly from you or through our analytics systems. This data helps us enhance service delivery, manage our business operations, and engage in effective communication with you.

Purposes and Legal Bases for Processing:

• Operational and Administrative Use: Includes using your personal and profile data for internal administrative purposes, such as employment processing and business management, based on your consent or our legitimate interests.
• Enhancement of Services: We analyze usage data to improve our website and services, supported either by your consent or our legitimate interest in offering a better user experience.
• Communication and Marketing: We process enquiry and correspondence data to respond to your inquiries and market our services, relying on your consent or our legitimate interests in promoting our business.
• Compliance and Legal Obligations: Beyond specific usage, we process your personal data when necessary to comply with legal obligations, protect vital interests, or when required for legal claims, based on our legitimate interests in protecting legal rights.

4. Sharing of Your Information with Third Parties

We may share your personal information with external parties under certain circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as website management and event organization. Some of these vendors may be located outside of Singapore.
• Business Partners: We collaborate with business partners who may sponsor events or operate venues where we host events. The information shared with these partners is used according to their own privacy policies.
• Legal Compliance and Protection: We may disclose your information if required by law, such as to comply with a court order, subpoena, or a request from a government or investigatory body. Additionally, we may share information in efforts to investigate or prevent potential fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Other Reasons: If we need to share your information for reasons not previously described in our policy, we will provide you with notice beforehand and the opportunity to opt out where applicable.

5. Retaining and Deleting Personal Data

Our data retention policies and procedures are designed to ensure compliance with legal obligations regarding the retention and deletion of personal data. Here are the key aspects of our approach:

• Retention Duration: Personal data will not be kept for longer than is necessary for the purposes for which it is processed. Specific categories of personal data will be retained for a minimum of 2 years from January 14, 2023, and a maximum of 5 years up to January 14, 2026.
• Criteria for Retention: In cases where it is not feasible to specify in advance the retention periods for certain types of personal data, the duration of retention will be determined based on business requirements and the necessity of the data for the fulfillment of those purposes.
• Legal Compliance and Protection: Notwithstanding any other provisions in this section, we may retain personal data if such retention is necessary to comply with legal obligations, or to protect your vital interests or those of another natural person.

6. About Cookies

Cookies are small text files stored by your web browser at the request of a web server, carrying identifiers to help the server recognize the browser across web pages.

Types of Cookies:

• Persistent Cookies: Stored in your browser and remain active until their expiration date unless deleted earlier.
• Session Cookies: Expire when you close your browser, useful for tracking actions within a single session.

Cookies typically don't contain personal information but can be linked to personal data we store about you for enhancing site functionality and personalizing your experience. Understanding these can help you manage your online preferences more effectively.

7. Cookies That We Use

We employ cookies on our website for various functions to enhance your browsing experience:

• Authentication: We use cookies to identify you during your visit and as you navigate our website, ensuring a seamless experience.
• Status: Cookies help us determine if you are logged into our site, maintaining your session active.
• Personalization: We store information about your preferences and personalize the website according to your needs through cookies.
• Security: Cookies form a part of our security measures used to protect user accounts from fraudulent login attempts and to safeguard our website and services.
• Advertising: Cookies are used to display advertisements that are relevant to you, enhancing your browsing experience.
• Analysis: We analyze the performance and usage of our website and services using cookies to identify areas for improvement.
• Cookie Consent: We store your preferences regarding the use of cookies on our site to respect your choices and comply with legal requirements.

8. Cookies Used by Our Service Providers

Our service providers utilize cookies that may be stored on your computer when you visit our website. We use tools like Google and Zoho Analytics, and tawk.to for analyzing website usage. Google Analytics, for example, uses cookies to gather data about website use, which helps us generate reports and improve our services. You can find more details about their cookie usage and privacy policies on their respective websites.

9. Our Details

This website is owned and operated by M2M Communications. Our office is located in Pune at:

AWFIS, 2nd Floor, SEASONS MALL, Magarpatta, Hadapsar, Pune, Maharashtra 411013

You can contact us:

• By post at the address above.
• Using our website contact form.
• By email, using the email address available on our website.

10. Data Privacy Officer

Our Data Privacy Officer is Mr. Iqbal Ahmed, reachable at [email protected]

11. Amendments

We may update this policy periodically by posting a new version on our website. You are advised to review this page occasionally to stay informed of any changes. We may also notify you of significant updates through email or our website's private messaging system.

12. Jurisdiction

Any visit to this website and disputes over privacy are governed by this Policy and the website's terms of use. Furthermore, any disputes arising from this Policy will be governed by the laws of India.